PRIVACY POLICY & COOKIE POLICY

EarthStona (“EarthStona”, “we”, “our”, “us”), operating under Earth Stone India, values your privacy and is committed to protecting the personal information of users who visit our website or engage with our services.

This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit www.earthstona.com or interact with us online or offline.

By using our website or services, you agree to the terms of this Privacy Policy and Cookie Policy.

1. INFORMATION WE COLLECT

a) Personal Information

We may collect personal information that you voluntarily provide, including:

• Full name
• Phone number
• Email address
• Billing and shipping address
• Inquiry and order details

Payment information is processed securely through authorized payment gateways and in our firm’s current account. We do not store card or banking details.

b) Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the website
• Referring URLs

2. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

• To respond to inquiries and provide customer support
• To process orders and deliver products
• To improve website functionality and user experience
• To send updates, offers, or marketing communication (only if consent is given)
• To comply with legal and regulatory obligations

3. SHARING OF INFORMATION

EarthStona does not sell, rent, or trade your personal information.

We may share information only with:

• Logistics and delivery partners
• Website hosting and technical service providers
• Legal authorities when required by law

All third parties are required to maintain confidentiality and data protection standards.

4. DATA SECURITY

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.
However, no online transmission or storage system can be guaranteed as completely secure.

5. DATA RETENTION

We retain personal information only for as long as necessary to:

• Fulfill the purpose for which it was collected
• Comply with legal, accounting, or reporting requirements

6. USER RIGHTS

You have the right to:

• Request access to your personal information
• Request correction or deletion of your data
• Withdraw consent for marketing communications

Requests can be made by contacting us using the details below.

7. CHILDREN’S PRIVACY

Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.

8. COOKIE POLICY

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve website functionality and user experience.

How We Use Cookies

EarthStona uses cookies to:

• Understand how users interact with our website
• Improve website performance and navigation
• Remember user preferences
• Analyze traffic and usage patterns

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us analyze website usage
• Functionality Cookies: Remember user preferences

We do not use cookies to collect sensitive personal information.

Managing Cookies

You can control or disable cookies through your browser settings.
Disabling cookies may affect some website features and functionality.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites.
EarthStona is not responsible for the privacy practices or content of external websites.

10. CHANGES TO THIS POLICY

EarthStona reserves the right to update or modify this Privacy & Cookie Policy at any time.
Changes will be effective immediately upon posting on the website.

11. CONTACT INFORMATION

If you have any questions or concerns regarding this Privacy Policy or Cookie Policy, please contact us:

EarthStona (Earth Stone India)

Jaipur, Rajasthan, India

Email: info@earthstona.com

Phone: +91-9306407303

Website: www.earthstona.com